Privacy Policy

At Vegasino Casino, we place great importance on safeguarding the trust and personal data of our players. Your privacy is our priority, and we are dedicated to managing your information with the highest level of security, responsibility, and transparency. This Privacy Policy outlines how we collect, use, and protect your data, ensuring that you are fully informed and confident in your experience with us. We encourage you to read this policy carefully to understand how we treat your personal data.

Data Processing

Our Privacy Policy ensures compliance with relevant gambling regulations, including the proper processing of players’ personal data. This processing is necessary for us to offer you a seamless gaming experience and fulfill the services you request.

Vegasino Casino is operated by Global Gaming Enterprises Ltd., a company registered in Malta. We are licensed and regulated by the Malta Gaming Authority (MGA).

By accessing and using our services, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, and we recommend reviewing it periodically to stay informed. Your continued use of our services indicates your acceptance of any updates or changes.

Collection of Information

We collect several types of personal information through our website to provide you with the best possible service, including:

1. Registration and Communication Data: Information provided when you register an account or communicate with us, including your name, contact details, and identification documents.
2. Interaction Records: Logs of communications through email, live chat, or other channels.
3. Transaction and Usage Data: Information regarding your financial transactions and activity on our website.
4. Compliance Documentation: Documents that verify your identity and comply with legal and regulatory requirements.

Usage of Information

The personal data we collect is used for the following purposes:

1. To process your transactions and manage your gaming activity.
2. To provide you with the services you request and deliver customer support.
3. To perform identity verification and comply with regulatory checks.
4. To send promotional content, but only with your explicit consent.
5. To comply with legal obligations, including anti-money laundering regulations.
6. To monitor and prevent fraudulent or illegal activities.
7. To conduct research and improve the services we offer to our players.

Marketing Communications

With your consent, we may use your personal data to send you promotional offers and updates about Vegasino Casino. You can opt-out of receiving marketing communications at any time through your account settings or by contacting our customer support team.

Disclosure of Information

We do not sell or rent your personal data. However, your data may be shared with trusted parties for the following reasons:

1. Within Our Group: To ensure we provide a seamless and efficient service.
2. With Trusted Partners: To process your data as required and comply with our regulatory obligations.
3. With Third-Party Service Providers: For tasks such as payment processing and identity verification.

All data sharing is done under strict confidentiality agreements to ensure your personal information remains secure.

Data Security and Retention

At Vegasino Casino, we use advanced security measures to protect your personal data in line with applicable laws and regulations. We retain your data only for as long as necessary to fulfill our legal and regulatory requirements, including a minimum retention period of five years following the closure of your account.

Cookies and Tracking

To enhance your gaming experience, we use cookies and similar tracking technologies. These tools allow us to analyze website usage, improve functionality, and support marketing efforts. You can manage your cookie preferences through your browser settings, though restricting cookies may affect your experience on our site.

Your Rights and Contact Information

You have the right to access, correct, or request the deletion of your personal data. Additionally, you may object to the use of your information for marketing purposes. For any concerns or requests, you can contact our Data Protection Officer (DPO) via email. Under the General Data Protection Regulation (GDPR), you also have the right to lodge a complaint with the relevant regulatory authority.

Our Privacy Policy reflects our commitment to providing a secure, compliant, and enjoyable gaming environment. If you have any questions or need assistance regarding your personal data, please don’t hesitate to contact us.